About Us

I would like to express my sincere gratitude to Well Assist Clinic. The nurses and staff are incredibly caring, friendly, and professional. They made me feel comfortable and well taken care of during my treatment. Thank you for your excellent service and for treating your patients with so much compassion. I really appreciate you all. God bless!"

I needed surgery that was not considered medically necessary in the US. I had 5 consultations, 3 in my local area and 2 in Mexico. I selected We’ll Assist. That was the best decision I could have made. We’ll Assist offers 360 surgical packages which means that they are with you literally every step of the way. They pick you up at the airport, you are driven to your hotel and to all your medical appointments. We’ll Assist has their arms wrapped around you every step of the way right up to bringing you back to the airport when it is time to return home. Everyone from the COO, to the doctors, the nurses, and the staff is highly professional, knowledgeable, and caring and speaks both English and Spanish. The after care, which is something not offered in the US, was amazing. Twice a day, a highly skilled and compassionate nurse came to my room to check my incisions, make sure everything looked good, re-apply clean bandages, and help me access the shower, etc. I could not have made it through the post-operative phase without this assistance. We’ll Assist also specializes in many different medical services. This turned out to be a very good thing. My husband accompanied me on this journey. We did not plan for him to fall very ill after we arrived. Fortunately, We’ll Assist was able to jump into an unplanned situation, take him for diagnostics, and perform emergency gallbladder removal surgery on him!!! Again, I don’t know what I would have done if I had made any other decision that was not We’ll Assist. I was in no condition to help my husband, but We’ll Assist took care of everything. Thank you, We’ll Assist. I will highly recommend your company to everyone.

When I finally decided to do something to make myself feel good, I looked into getting a breast lift here in the US. Insurance wouldn't cover the procedure and the cost was exorbitant for me. So I started looking into medical concierge companies in Mexico. I did a ton of research and narrowed it down to 3 companies. After some conversations and back and forth, I decided on We'll Assist (I found them under Blue Concierge). It was one of the smartest decisions I've ever made. From the first phone call to the last ride to the airport I was treated like I mattered. Like I was precious cargo. Every single person I came in contact with was professional, caring and very skilled. Let me say skilled again. There is a tremendous amount of fear getting surgery in a foreign country and the entire team worked diligently to assuage that. I seriously cannot say enough great things about this company and this team. I'm so grateful to them all. The surgery was a beautiful success and the care I received was beyond all expectations!

I received excellent care and compassion during a recent emergency, and I’m grateful. The services and treatment I required were all readily available. They also made it fairly painless with the paperwork and dealing with my insurance.

Had to take a family member in for a small fall while on vacation. Clinic was very professional, clean, and spoke fluent English. Services offered appeared to be comparable to an urgent care facility. Something in between a regular doctor office and hospital. Highly recommend.

After losing #160, as you can imagine I had a lot of excess skin. I actually had my tummy tuck 360 first in April 2025, and my second surgery Breasts, Arms and legs Oct 2025. So I used their services two times, which included 13 days of all inclusive Hotel, all transportation needed, after care. The after care was the most important thing to me after surgery. Every day a nurse came to help me take a shower to clean stitches and change dressing. Also a Dr. Came a few times to check on me. In the states and many other companies give you no after, your on your own. I was very happy with the results, having so many bad areas that needed to be removed. I feel like I have waited my whole life for this change. I have complete confidence in the doctor and care giving. I will choose them again for a few more areas I need work on.

Dra. Carol Álvarez and the team at We'll Assist are excellent, reasonably priced, compassionate, practical, flexible healthcare providers who truly are available day and night, on site or in their clinic. A few times over my family's years living here, Dra. Carol has sent a doctor in the middle of the night even, once when both my wife and I were so ill and dehydrated from severe stomach flu that we needed IV treatment. They were swift and professional and the results were immediate and the price exponentially lower than anything similar would cost in the USA (if even available). The range of services Dra. Carol provides is amazing, too. She's trained as an orthopedist so treats me for a chronic thumb joint condition! Cannot say enough to commend Dra. Carol to anyone visiting or living in Cabo and wishing to have trustworthy, fairly priced, reliably competent expert care.

I had a freak accident while snorkeling in Magdalena Bay, bitten on the lip and chin by a tuna. With help from the Divers Alert Network insurance, they coordinated my care and I was comforted and impressed. Dr. Carolina Alvarez met me when I arrived, and my care was seamless and professional. My doctors here at Yale are very impressed with the quality of her work in suturing my mouth and chin. I am grateful.